To update your account details, you will need to reach out to your dedicated account manager as we use multiple platforms which will need to be updated by us internally.
The digital mail portal is solely used for the mail management of your account. The “Account Tab” and “Addresses Tab'', additional services, Activities Plans & Billing are managed by us separately.
If you have questions about any of these tabs please refer to our FAQ or reach out to customer support at help@starthubmiami.com.
In order to make this change as smooth as possible, we ask that you send us an email requesting the change, with as much information as possible.
For example, if you needed to change your company's name we would need to know:
- New company's name
- New communication email address?
- New phone number
- Does the former company stay under your account as a mail recipient in case mail/packages arrive at the office?
- Do you need a different mailbox number or will keep the same one?
By giving us as much information as possible, we will be able to process the changes quickly and suggest alternatives or options relevant to your change.
We have covered similar articles which might be relevant to your search:
- Update Your Live Answering Script Information
- Add New Phone Line/Answering Service
- Adding a mail recipient to your account