Review Terms & Conditions

By completing the registration process, opening an account with or using technology or services provided by StartHub, you agree to be bound by all of the terms and conditions herein and any subsequent modifications or amendments.

If you do not agree to all of these terms and conditions, you should not use the StartHub services.

These terms and conditions include:

1.  Your agreement that the services are provided “as is”, as available and without warranty;
2.  Your agreement that Starthub has no liability regarding the services;
3.  Your consent to release and hold harmless Starthub from all liability based on claims arising under this agreement or the use of the services; and
4.  Your agreement to indemnify Starthub from claims due to your use or inability to use the services

Services Provided. Starthub shall provide the services selected below to the Client on a non-exclusive basis:

Address: The Starthub Operation, virtual office center, and coworking space are located at the following:

66 West Flagler St, Suite 900 Miami, FL 33130.

This is the address that will be provided to virtual office Clients as the location of their mailbox and where they could access office desks and suites if /when needed. Clients will receive individual PMB numbers after signing up for the services.

Mailbox and Mail Management Services: User may use the address of StartHub and/or its partners as specified above in this Agreement as his/her/its business address subject to exception in certain locations and not as his/her registered office address, and enables calls to a telephone number designated by StartHub to be answered in the company name specified by the Client and mail and faxes to be received on the Client’s behalf if so provided in the description of the virtual office plan selected. Calls and mail will be handled according to instructions specified by the Client, and the Client will be responsible for all resulting forwarding and service charges. Any violation of federal postal regulations may result in termination of their service, fine, or even federal punishment.

In the case of StartHub & its partners forwarding mail for the client, StartHub will not be responsible for any delay or loss of mail during the forwarding process. StartHub will not accept any items exceeding 10 lbs in weight, 18″ in any dimension, 1 cubic foot in volume or if it contains any dangerous, live, or perishable goods and shall be entitled in its absolute discretion to return uncollected items or refuse to accept any quantity of items it considers unreasonable or unlawful. StartHub does not guarantee or assume responsibility for any of the services hereunder. The Client warrants that it will not use any of the rights granted in this Agreement for any obscene, illegal, immoral, or defamatory purposes and will not in any way bring StartHub into disrepute.

The client must comply with any local postal regulations, as an example, the United States Postal Service (USPS) requires compliance from the Client under the provisions of Rule 66, Federal Register 56993, November 14, 2001, which governs Commercial Mail Receiving Agencies (CMRA). If the location You signed up for is, or is hereafter deemed to be, a CMRA, then you agree to make the address format for Your business the following: Client Name PMB#__ (PMB# will be assigned after activation forms have been submitted) __ Street, Suite __, City, State, Zip. You agree to provide us with a completed and fully NOTARIZED CMRA form 1583. Before mail may be received or any other location-related Services may be reserved or used, all persons for whom we handle mail, or who collect mail from the location, must provide us with a Government-issued photo ID, plus one other form of acceptable identification, as specified in Form 1583. Any client that has reserved a virtual office location is required to prove proper identification and fully notarized forms with a clearly visible stamp or seal as stated above, no matter the country of origin. Additional forms may be required to satisfy certain local or individual location needs. NOTE: DBA’s or additional company names require separate CMRA forms and will incur additional charges for virtual office address services.

The services provided by Starthub include the following category of features:

1. Product Definitions

1.1 Premium Business Mailbox: Entitles the Client to receive mail at the Provider Center specified in this Agreement (“designated Center”). The Client may use the address of the designated Center for business correspondence.

1.2 Telephone Answering: Entitles the Client to a local telephone number determined by the Provider in the designated Center, personalized call answering service during normal business hours (8:30 AM-5:30 PM EST), and after business hours and weekend voicemail access.

1.3 Virtual Office and Virtual Office Plus Access: Includes all services detailed in sections 1.1 and 1.2. In addition, the Client is entitled to access to the designated Center. Due to postal requirements, in the United States only, the Virtual Office product provides access to the designated Center and a lobby directory listing, subject to availability. Access passes to the office can be purchased individually at a rate of $25/day. Globally, the Virtual Office Plus Access product includes 1 day of office usage per month at the designated Center, subject to availability.

1.3 Mail Management & Storage: The Client will be allowed a maximum of 30 pieces of flat mail in its mailbox and will be alerted every time this limit is reached in order to either shred, pickup, or get this mail forwarded. If the client ignores this limit, a fee of $0.25/day/mail will be charged to the client and no additional mail will be accepted at the mail receiving until the mailbox capacity permits us to store additional mail. The limit of this additional charge is $29/month after which, we will dedicate a new mailbox for the client with a capacity of 30 additional mail.

Large envelopes, and small, medium, and large packages need to be picked up or forwarded within 5 business days before a storage fee applies:

$2/large envelopes/month

$1/package/day

This fee can be voided at the discretion of the mail operator.

2. This Agreement

2.1 Comply with StartHub Rules and Regulations: The Client must comply with any StartHub Rules and Regulations which the Provider imposes generally on users of the designated Center. Such rules are developed and/or imposed to protect the Client’s use of the designated Center for work. The StartHub Rules and Regulations can be requested locally.

2.2 AUTOMATIC RENEWAL: This agreement lasts for the period stated in it and then will be extended automatically for successive periods equal to the current term but no less than 2 months (unless legal renewal term limits apply) until brought to an end by the client or by the provider pursuant to section 2.3. all periods shall run to the last day of the month in which they would otherwise expire. the fees on any renewal will be at the then-prevailing market rate. this clause does not apply to month-to-month agreements.

2.3 CANCELLATION: The client can only terminate a 12-month agreement before the end date stated in it, or at the end of any extension or renewal period, by a cancellation fee equal to 1 (one) month of billing.

2.4. Ending this Agreement immediately: To the maximum extent permitted by applicable law, the Provider may put an end to this Agreement immediately by giving the Client notice and without need to follow any additional procedure if (a) the Client becomes insolvent, bankrupt, goes into liquidation or becomes unable to pay its debts as they fall due, or (b) the Client is in breach of one of its obligations which cannot be put right, or (c) its conduct, or that of someone at the Center with its permission or invitation, is incompatible with ordinary office use which shall be determined at the Provider’s sole discretion and (i) such conduct is repeated despite the Client having been given a warning or (ii) such conduct is material enough (in the Provider’s opinion) to warrant immediate termination. If the Provider puts an end to this Agreement for any of these reasons it does not put an end to any outstanding obligations, including the payment of any additional services used, requested or required under the agreement as well as the monthly fee for the remainder of the period for which this Agreement would have lasted if the Provider had not ended it.

2.5 If the Center is no longer available: In the event that the Provider is no longer able to provide the services at the designated Center stated in this Agreement then this agreement will end and the Client will only have to pay monthly fees up to the date it ends and for the additional services the Client has used. The Provider will try to find a suitable alternative for the Client at another Provider Center.

2.6 Employees: While this Agreement is in force and for a period of six months after it ends, neither the Provider nor the Client may knowingly solicit or offer employment to any of the other’s staff employed in the designated Center. This obligation applies to any employee employed at the designated Center up to that employee’s termination of employment, and for three months thereafter. It is stipulated that the breaching party shall pay the non-breaching party the equivalent of six months’ salary for any employee concerned. Nothing in this clause shall prevent either the Provider or the Client from employing an individual who responds in good faith and independently to an advertisement which is made to the public at large.

2.8 Notices: All formal notices must be in writing, which may include email, to the address first written on the front page of the Agreement. It is the Client’s responsibility to keep their address of record up to date with the designated Center at all times.

2.9 Confidentiality: The terms of this Agreement are confidential. Neither the Provider nor the Client may disclose them without the other’s consent unless required to do so by law or an official authority. This obligation continues for a period of 3 years after this Agreement ends.

2.10 Applicable law: This agreement is interpreted and enforced in accordance with the law of the place where the relevant Center is located. All dispute resolution proceedings will be conducted in the country, state or province where the Center is located. If any provision of these terms and conditions is held void or unenforceable under the applicable law, the other provisions shall remain in force.

3. Compliance

3.1 Compliance with the law: The Client must comply with all relevant laws and regulations in the conduct of its business. The Client must do nothing illegal in connection with its use of the Business Center. The Client must not do anything that may interfere with the use of the Center by the Provider or by others, (including but not limited to political campaigning or immoral activity), cause any nuisance or annoyance, increase the insurance premiums the Provider has to pay, or cause loss or damage to the Provider (including damage to reputation) or to the owner of any interest in the building which contains the Center the Client is using. Both the Client and the Provider shall comply at all times with all relevant anti-bribery and anti-corruption laws. The Provider confirms that in providing the services it has not employed or used any labor in contravention of the requirements of any anti-slavery laws.

3.2 If the Provider has been advised by any government authority or other legislative bodies that it has reasonable suspicion that the Client is conducting criminal activities from the Center then the Provider shall be entitled to terminate this agreement with immediate effect

3.3 The Client acknowledges that (a) the terms of this clause are a material inducement in the Provider’s execution of this agreement and (b) any violation by the Client of this clause shall constitute a material default by the Client hereunder, entitling the Provider to terminate this agreement, without further notice or procedure.

3.4 The Provider may collect and process personal data from and of the Client to administer contractual relationship, ensure compliance with applicable laws and regulations, and enable the Provider to provide its services and manage its business. The Client acknowledges and accepts that such personal data may be transferred or made accessible to all entities of the Provider’s group, wherever located, for the purposes of providing the services herein.

4. Use

4.1 The Client must not carry on a business that competes with the Provider’s business of providing serviced office accommodations, virtual offices or its ancillary services.

4.2 The Client’s name and address: The Client may only carry on that business in its name or some other name that the Provider previously agrees.

4.3 Use of the Center Address: The Client may use the designated Center address as its business address. The Client is not permitted to use the address of the designated Center as their registered office address unless permitted by law and by the Provider and (if relevant) by local compliance rules. Any other uses are prohibited without the Provider’s prior written consent.

5. The Provider’s Liability To the maximum extent permitted by applicable law, the Provider will not be liable for any loss sustained as a result of the Provider’s failure to provide a service as a result of any mechanical breakdown, strike, or termination of the provider’s interest in the building containing the center. the client expressly and specifically agrees to waive, and agrees not to make, any claim for damages, direct, indirect, punitive, special, or consequential, including, but not limited to, lost business, revenue, profits, or data, for any reason whatsoever arising out of or in connection with this agreement, any failure to furnish any service provided hereunder, any error or omission with respect thereto, from the failure of any and all courier service to deliver on time or otherwise deliver any items (mail, packages, etc.), or any interruption of services.

6. Fees

6.1 Taxes and duty charges: The Client agrees to pay promptly (i) all sales, use, excise, and any other taxes and license fees which the Client is required to pay to any governmental authority (and, at the Provider’s request, will provide to the Provider evidence of such payment) and (ii) any taxes paid by the Provider to any governmental authority that are attributable to the accommodation, where applicable, including, without limitation, any gross receipts, rent and occupancy taxes, tangible personal property taxes, stamp tax or other documentary taxes and fees.

6.2 Registration Fee: The Client will be charged a one-time registration fee. This fee is listed in the Starthub Rules and Regulations. The Provider might decide to waive this fee as a sign-up incentive.

6.3 Payment: the Provider is continually striving to reduce its environmental impact and supports its clients in doing the same. Therefore the Provider will send all invoices electronically (where allowed by law) and the Client will make payments via an automated method such as Direct Debit or Credit Card, wherever local banking systems permit unless another form of payment is offered to the Client as a qualified and current key account. All amounts payable by the Client under this agreement may be assigned to other members of the Provider’s group.

6.4 Late payment: If the Client does not pay fees when due, The Provider reserves the right to withhold services (including for the avoidance of doubt, denying the Client access to its accommodation, where applicable) while there are any outstanding fees and/or interest or the Client is in breach of this Agreement.

6.5 Insufficient Funds: The Provider reserves the right to withhold services (including for the avoidance of doubt, denying the Client access to its accommodation, where applicable) while there are any outstanding fees and/or interest or the Client is in breach of this Agreement.

6.6 Standard services: The monthly fee and any recurring services requested by the Client are payable monthly in advance. Unless otherwise agreed in writing, these recurring services will be provided by the Provider at the specified rates for the duration of this Agreement (including any renewal). Where a daily rate applies, the charge for any such month will be 30 times the daily fee. For a period of less than a month, the fee will be applied on a daily basis.

6.7 Pay-as-you-use and Additional Variable Services: Fees for pay-as-you-use services, plus applicable taxes, in accordance with the Provider’s published rates which may change from time to time, are invoiced in arrears and payable the month following the calendar month in which the additional services were provided.

6.8 Discounts, Promotions, and Offers: If the Client benefited from a special discount, promotion or offer, the Provider may discontinue that discount, promotion or offer without notice if the Client materially breaches these terms and conditions.

If you have any questions in regards to the terms and conditions mentioned in this agreement, feel free to reach out to our offices by email at Help@starthubmiami.com or by phone at 786-888-2491