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Changing Your Subscription

Can I change my subscription?

You can upgrade or downgrade your membership services at any time. We offer 4 different membership plans that include various services to suit the needs of your business. The membership plans and their corresponding services are as follows:


Premium Business Mailbox
  • A prestigious business address (Real Street Address)
  • Mail handling services (Scan/Forward/Shred/Picture)
  • 24/7 digital mailbox portal
  • Dedicated live support

Virtual Receptionist Only

  • Business phone number (local or toll-free)
  • Live answering with customized greetings
  • Call transfers and call reports
  • Custom voicemail options

Virtual Office

  • A prestigious business address (Real Street Address)
  • Mail handling services (Scan/Forward/Shred/Picture)
  • 24/7 digital mailbox portal
  • Dedicated live support
  • Business phone number (local or toll-free)
  • Live answering with customized greetings
  • Call transfers and call reports
  • Custom voicemail options

Virtual Office + Access

  • A prestigious business address (Real Street Address)
  • Mail handling services (Scan/Forward/Shred/Picture)
  • 24/7 digital mailbox portal
  • Dedicated live support
  • Business phone number (local or toll-free)
  • Live answering with customized greetings
  • Call transfers and call reports
  • Custom voicemail options
  • 8 hours of office/conference room/desk per month (every unused hour rolled over to the next month)
  • Lounge & Coffee


 In order to upgrade/downgrade your plan, you can call us on our member support line at 786-888-2491 or you can also email help@starthubmiami.com and let us know which plan and price terms (12 months, Month to Month, Yearly) you would like to signup for.